Overview
FAULT Boards Co. (“we,” “us,” or “our”) respects your privacy.
This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.
Information We Collect
When you visit or place an order, we may collect:
Personal Information
- Name
- Email address
- Shipping address
- Billing address
- Phone number
Payment Information
Payments are processed securely through third-party providers. We do not store full credit card information on our servers.
Device & Usage Information
- IP address
- Browser type
- Cookies
- Website interaction data
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Coordinate production and shipping with fulfillment partners
- Communicate about orders and support inquiries
- Improve our website and customer experience
- Send marketing communications (if you opt in)
Fulfillment & Third-Party Sharing
To produce and deliver your order, we share necessary order information with trusted third-party production and fulfillment partners, including but not limited to:
- Board manufacturing partners
- Apparel production partners
- Shipping carriers
- Payment processors
We do not sell your personal information.
Cookies
We use cookies and similar technologies to:
- Enable site functionality
- Analyze traffic
- Improve performance
- Support marketing efforts
You may disable cookies through your browser settings.
Your Rights (California Residents)
If you are a California resident, you have the right to:
- Request access to the personal information we collect
- Request deletion of your personal information
- Request information about how your data is used
To exercise these rights, contact us at:
[your privacy email]
We will not discriminate against you for exercising your privacy rights.
Data Retention
We retain order information for recordkeeping, legal compliance, and operational purposes unless and until you request deletion.
Security
We use secure platforms and payment processors that follow industry standards to protect your information.
However, no method of transmission over the internet is completely secure.
Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
Contact
If you have questions about this policy, contact us at: be checked through an automated spam detection service.
info@faultboards.com